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Personal Banker:

Responsibilities:

  • As a member of the front-line, employee is expected to consistently deliver superior quality customer service and positively represent the Bank.
  • Provide banking services by responding to inquiries; accepting and understanding requests; obtaining and clarifying client information; completing account openings, applications, and paperwork; coordinating with related departments; and manages customer profile/s
  • Perform daily maintenance on existing accounts – including overdrafts, wire transfers, check orders, on-line banking questions, etc.
  • Expand and retain both new and existing relationships by understanding client's financial goals; matching client's goals with bank products and services; cross-selling services; partnering with other bank associates;
  • Participate in community and Bank activities
  • Ensure compliance with bank policies and government regulations by maintaining files; following internal audit, branch operations.
  • Complete annual on-line training courses as outlined by Compliance Officer
  • Travel between branches is required; some travel between banks may be necessary
  • Assist Manager and other staff members as needed
  • Various other tasks as assigned

Position Qualifications:

  • High School Diploma or equivalent required; two year college degree or specialized training or equivalent work experience preferred.
  • Prior customer service required; two years personal banking experience is preferred.

Skills/Knowledge:

  • Must have high level of interpersonal skills to handle sensitive and confidential documents and situations.
  • Requires demonstrated poise, tact and diplomacy.
  • Requires strong verbal and written communication skills.
  • Must be able to interact and communicate with individuals at all levels of the organization.
  • Excellent customer service and organizational skills.
  • Must be detailed oriented and produce high quality accurate work the first time.
  • Proficiency with MS Office.
  • Ability to handle multiple projects simultaneously and work in a fast-paced environment.

To complete our online employment application, click here

 

 

Teller:

Responsibilities:

  • Service clients in a courteous and professional manner, consistent with our community bank philosophy
  • Perform typical teller duties
  • Meet teller standards, including balancing daily with minimal differences
  • Must be flexible to work opening/closing schedule and Saturdays
  • Answer phones in a courteous and professional manner
  • Work in a team environment
  • Other duties as assigned

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.

Qualifications:

Ideal candidate will be customer-oriented and a team player

Education Required:

  • High school diploma or equivalent

Experience Required:

  • Prior Teller experience - or solid cash handling experience
  • Exceptional customer service skills
  • Attention to detail and accuracy
  • Retail experience helpful
  • Must be flexible to work occasional opening/closing shifts and most Saturdays

To complete our online employment application, click here